Tesla Paint Shop troubleshooting for custom wraps
Troubleshoot mobile uploads, USB formatting, missing wraps and template mismatches.
Check the PNG requirements first
Confirm that the wrap is a square PNG from 512×512 through 1024×1024 pixels and below 1 MB. Keep the filename at 30 characters or fewer and use letters, numbers, spaces, underscores, or hyphens. A visually correct design can still be rejected when one of these file checks fails.
Fix the USB folder and filesystem
For USB installation, use a supported filesystem and create a folder named Wraps at the root of the drive. Put the PNG files directly inside that folder, not in another nested directory, and keep the set within the documented maximum of ten wraps. Test with one known-good PNG before adding the rest.
Use the exact vehicle template
If the wrap loads but the artwork appears on the wrong panel, the likely problem is the selected template rather than the PNG format. Return to the editor, choose the exact model and variant shown for the vehicle, reposition the layers, and export again. Do not reuse one file across different generations simply because their names are similar.
Try the other transfer method
When the mobile upload control is unavailable, keep the same validated PNG and try the USB path through Toybox, Paint Shop, and Wraps. When USB is not practical, check whether the Tesla App exposes Creations, Wrap, and Upload for that vehicle. Feature availability can depend on vehicle software and rollout status, so a missing control does not automatically mean the image is invalid.
Separate editor issues from vehicle issues
Open the exported PNG locally and verify its dimensions and file size before troubleshooting the vehicle. TeslaWraps prepares the model-specific image and local preview, but it cannot confirm vehicle eligibility, software rollout, USB hardware, or the final in-car rendering. Keeping those checks separate makes it easier to identify whether to re-export the file or inspect the vehicle setup.